Shipping & Delivery

Order dispatch & Free shipping

All orders are dispatched in the order they are received during our business hours being Monday to Friday.

All delivery times are calculated from date of dispatch.

Please note all delivery time frames quoted are intended as a guide only - no service offered is based on a guaranteed delivery time basis. 

Please allow additional time when ordering during peak periods or bad weather as these may delay the amount of time it takes your order to reach you. 

Our free shipping offer applies for deliveries within Northern Ireland (orders of £99 or more exc VAT), and Mainland UK and the Republic of Ireland (orders over £199 before exc VAT). Our free shipping offer will automatically apply at checkout when these conditions are met.

CUSTOMS CHARGES

For customers based in the UK, ROI and the rest of the European Union, there are no additional customs charges payable when shopping with ourselves.

WE ARE LOCATED IN NORTHERN IRELAND AND REMAIN PART OF THE EU FOR CUSTOMS PURPOSES - THERE ARE NO ADDITIONAL CHARGES PAYABLE FOR DUTIES OR TAXES ON ARRIVAL WHEN SHIPPING WITHIN THE UNITED KINGDOM AND EUROPEAN UNION.

United Kingdom

All orders under 2kgs within the UK are sent via Royal Mail, tracked service. Please select Tracked 24 or Tracked 48 at checkout depending on your requirements.

Please note Royal Mail deliver Monday to Saturday only. 

Service for orders greater than 2kgs

Northern Ireland via Parcelforce - next working day delivery

Mainland UK via Parcelforce - 2-3 working day transit

Scottish Highlands via Parcelforce - 3-4 working day transit

Please contact us via phone or email should you wish to upgrade to next working day delivery outside of Northern Ireland, as an additional cost of £15 plus VAT per parcel will apply in addition to our usual delivery rates. 

Please note Parcelforce deliver Monday to Friday only. 

Should you require Saturday delivery, a surcharge will apply - please contact us to arrange.

International

Republic of Ireland via Parcelforce - next working day delivery.

European Destinations via Parcelforce Euro Priority - 5 to 7 working days for delivery. 

Please note deliveries are made Monday to Friday only.

Restrictions on the volume of liquids that can be shipped internationally may apply, please contact us for specifics pertaining to your country before ordering.

* FOR ORDERS OUTSIDE THE UK AND EU - Any duty or taxes payable upon arrival into the destination country are the responsibility of the importer. Please check with Customs locally to ensure the products you wish to order are allowed to be imported into your country before placing an order with us. Failure to do so will result in the goods being returned to ourselves and all additional shipping costs will be deducted from any refund issued. *

Orders to remaining international destinations - Please note we are only able to organise international shipping for locations mentioned in the below table.

Location Tracked 24 - less than 2kgs Tracked 48 - less than 2kgs 2.01 to 28kgs Service
United Kingdom - Northern Ireland £5.27 £4.13 £4.99 Parcels weighing <2kg are sent via Royal Mail's Tracked Service. All other orders are sent via Parcelforce Next Working Day service.
United Kingdom - Mainland £5.27 £4.13 £6.90 Parcels weighing <2kg are sent via Royal Mail's Tracked Service. All other orders are sent via Parcelforce Express 48 service (2-3 working day transit).
United Kingdom - Highlands £5.27 £4.13 £6.90 Parcels weighing <2kg are sent via Royal Mail's Tracked Service. All other orders are sent via Parcelforce Express 48 (3-4 working day transit).
United Kingdom - Jersey & Guernsey Sent via courier Sent via courier £9.35 All orders are sent via Parcelforce Euro Economy Service - please allow 5 to 7 working days for delivery.
Republic of Ireland Sent via courier Sent via courier £6.17 All orders are sent via Parcelforce Next Working Day service.
Belgium & Luxembourg Sent via courier Sent via courier £9.50 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
Netherlands Sent via courier Sent via courier £8.52 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
France Sent via Courier Sent via Courier £13.47 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
Denmark Sent via courier Sent via courier £12.00 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
Germany Sent via courier Sent via courier £9.91 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
Italy Sent via courier Sent via courier £14.89 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
Spain Sent via courier Sent via courier £20.00 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
Portugal Sent via courier Sent via courier £24.32 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
Greece, Sardinia & Sicily Sent via courier Sent via courier £35.23 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
Austria, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Slovenia, Slovakia & Sweden Sent via courier Sent via courier £21.37 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
Norway & Switzerland Sent via courier Sent via courier £22.46 All orders are sent via Parcelforce Euro Economy Service (5-7 day transit).
Bulgaria, Croatia & Romania Sent via courier Sent via courier £28.82 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).
Andorra, Canary Islands, Gibraltar & Vatican City State Sent via courier Sent via courier £51.12 All orders are sent via Parcelforce Euro Economy Service (5-7 day transit).
Azores, Balearic Islands & Maderia Sent via courier Sent via courier £33.80 All orders are sent via Parcelforce Euro Economy Service (5-7 day transit).
San Marino Sent via courier Sent via courier £20.45 All orders are sent via Parcelforce Euro Economy Service (5-7 day transit).
Monaco Sent via courier Sent via courier £14.54 All orders are sent via Parcelforce Euro Economy Service (5-7 day transit).
Malta Sent via courier Sent via courier £53.33 All orders are sent via Parcelforce Euro Priority Service (5-7 day transit).